Terms of Service

Last updated: October 28, 2026

These Terms of Service govern your access to https://reelvora.site and your purchase or use of services provided under the Reelvora Media brand by Reelvora Media Inc., a Washington corporation with its principal office at 555 California St Suite 4925, San Francisco, CA 94104, United States.

Acceptance

By accessing our website, requesting a quote, approving a proposal, or using our services, you agree to these Terms. If you act for a business or other organization, you represent that you have authority to bind it. If you do not agree, do not use the website or services. Additional written terms in an accepted proposal or service agreement will control if they conflict with these Terms.

Services

Reelvora Media provides media, creative, content, production, editing, and related digital services as described in individual proposals, statements of work, or written confirmations. Project scope, deliverables, schedules, revision allowances, and client responsibilities vary by engagement. We may use qualified contractors or service providers to complete work while remaining responsible for our contractual obligations. Business hours are Monday through Friday, 9:00 AM to 6:00 PM Pacific Time.

Quotes & Payment

Quotes are based on the information available when issued and remain subject to the stated scope, assumptions, and validity period. Work outside the approved scope may require a revised quote or written change order. Payment schedules, accepted methods, deposits, and due dates will be identified in the applicable proposal or invoice. Clients must pay undisputed amounts when due and promptly raise billing concerns. We may pause work or withhold final deliverables when an account is overdue.

Client Materials & Usage Rights

You retain ownership of materials you provide, including footage, images, logos, copy, music, and brand assets. You grant Reelvora Media a limited, non-exclusive license to store, reproduce, edit, and use those materials as necessary to perform the agreed services. You represent that you have all required rights, releases, permissions, and licenses. Unless otherwise agreed in writing, we will not publicly display completed client work for promotional purposes without permission.

Intellectual Property

Upon full payment, you receive the ownership or usage rights in final deliverables specified in the applicable agreement. Reelvora Media retains ownership of pre-existing materials, internal methods, templates, tools, concepts not selected, working files, and general know-how. Third-party assets remain subject to their original license terms. Drafts and unapproved concepts may not be published, distributed, or commercially used without written authorization.

Acceptable Use

You may not use our website or services to violate law, infringe intellectual property or privacy rights, distribute malicious code, misrepresent identity or affiliation, harass others, or create unlawful, deceptive, or harmful content. You may not interfere with site security, attempt unauthorized access, scrape the website through automated means, or use deliverables beyond the rights granted. We may decline or discontinue work that reasonably appears to violate these requirements.

Disclaimers

Services are provided with reasonable professional care, but creative outcomes depend on project scope, client cooperation, source materials, platforms, and other circumstances outside our control. Except as expressly stated in writing, the website and services are provided “as is” and “as available.” To the fullest extent permitted by law, Reelvora Media disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

Limitation of Liability

To the fullest extent permitted by law, Reelvora Media Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, reputation, business opportunity, or anticipated benefit. Our aggregate liability arising from a project will not exceed the amount paid to us for the specific services giving rise to the claim. These limits do not apply where liability cannot lawfully be excluded or limited.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute not resolved informally will be brought exclusively in the state or federal courts located in San Francisco County, California, and each party consents to their jurisdiction and venue.

Changes

We may update these Terms to reflect operational, legal, or service changes. Updated Terms will be posted on this page with a revised “Last updated” date. Changes apply prospectively, and continued use after publication constitutes acceptance of the updated Terms.

Contact

Questions about these Terms may be directed to Reelvora Media Inc. by email at [email protected], by phone at +1 (651) 551-4816, or by mail at 555 California St Suite 4925, San Francisco, CA 94104, United States.